Delivery

Delivery

Delivery terms for items:

1. Order fulfillment time up to 30 working days. 

2. If the Buyer chooses to pay in advance for the order, the Seller will commence processing the order after payment is received.

3. If the Buyer chooses to pay by bank transfer for the order, the Seller will commence processing the order after the payment is credited to the Seller's account.

4. If the Buyer chooses cash on delivery for the order, the Seller will commence processing the order immediately after the order is placed by the Buyer.

5. If the Buyer orders items with different fulfillment times within one order, the order will be fulfilled within the timeframe applicable to the item with the longest fulfillment time, unless stated otherwise in the product description.

6. The store does not have a regular physical sales location; therefore, if the Buyer chooses personal pickup, the Buyer will be informed when the item is ready for pickup.

Terms of International:

1. Delivery Area

   • We offer delivery to most countries worldwide. For inquiries about delivery to a specific country, please contact our customer service department.

2. Order Processing Time

   • Order processing time is typically 1 to 14 business days. In exceptional cases, this may be extended, and you will be notified via email.

3. Delivery Time

   • Delivery time depends on the chosen carrier and the destination country. Average delivery time ranges from 5 to 15 business days.

4. Delivery Costs

   • Delivery costs are based on the weight and dimensions of the package, as well as the destination country. Exact delivery costs will be calculated and provided during the checkout process.

5. Delivery Methods

   • We collaborate with reputable courier companies to ensure fast and secure delivery. Available delivery methods will be presented during the checkout process.

6. Tracking

   • Upon shipment, you will receive a tracking number to monitor the status of your shipment on the carrier's website.

7. Customs and Taxes

   • International orders may be subject to additional customs duties and taxes that are not included in the product price or shipping cost. Any additional charges are the responsibility of the recipient.

8. Responsibility for Shipment

   • Responsibility for the shipment transfers to the recipient upon delivery to the carrier. Please inspect the package in the presence of the courier. In case of any damage, a damage report should be filed, and our customer service team should be contacted.

9. Returns and Claims

   • For return requests, please contact our customer service department for detailed return procedures. Return shipping costs are borne by the customer unless otherwise agreed.

10. Contact

    • For any questions or concerns regarding delivery, please contact our customer service department via email: motoharleypl@gmail.com or phone: +48 577 080 242

By placing an order on our online store, you agree to the above terms of international delivery.